Every one of us has had an unpleasant experience filing a quality claim. Some of us have done it after buying a new pair of shoes and some of us after purchasing 60 tons of paper.
These situations do not only cost money for both parties, but they also reduce trust between the customer and the supplier. And when trust is going downhill, your customer invests truckloads of extra money to maintain the happy relationship between you two. And why? Because your customer is now checking every shipment by standard and again just to be sure.
And what if there is a third player who is flirting with your customer? Yep, they will get a chance.
When you are meeting your customers’ quality demands constantly, you don’t have to worry.
You can even lift the prices a bit, and your customer is still saving money compared to changing to someone else who they don’t trust.
And on top of that, you can save money by detecting quality defects when they are happening in your process – proactively. With Quva® Flow you can do that. And we would be happy to tell you more!
So, stop losing money. Deliver better quality than ever and make your customer smile.
